Head of Operations — Buy4Earn Retail Pvt. Ltd.
MBA-qualified business leader with 15+ years of experience scaling operations across e-commerce and retail. I turn strategy into execution — building high-performing teams, optimizing supply chains, and delivering measurable growth.
Armed with an MBA from Cardiff University, London, and over 15 years of hands-on leadership, I specialize in translating business vision into operational reality. My career spans e-commerce startups, digital-first ventures, and large-scale retail operations.
At Buy4Earn Retail Pvt. Ltd., I oversee the full spectrum of operations — from supply chain and logistics to team performance and P&L ownership. I thrive on building systems that scale and cultures that sustain.
Beyond the boardroom, I'm a motivational speaker who helps professionals and organizations break through growth plateaus with clarity, conviction, and actionable strategy.
A powerful combination of leadership, strategy, and operational expertise built over 15+ years
Identifying growth opportunities, building strategic partnerships, and expanding market reach to drive sustainable business growth.
End-to-end management of retail operations including supply chain, inventory, logistics, and process optimization for maximum efficiency.
Deep expertise in online commerce platforms, digital sales channels, and omnichannel retail strategies that convert.
Engaging and inspiring audiences with powerful narratives on leadership, growth mindset, and achieving professional excellence.
Building and mentoring high-performance teams, fostering a culture of accountability, innovation, and continuous improvement.
Mastery in stakeholder engagement, client relations, and persuasive communication that drives decisions and closes deals.
15+ years of leadership across e-commerce, retail, and business operations
Spearheading end-to-end retail operations including P&L management, supply chain optimization, vendor relations, and team leadership. Driving strategic expansion initiatives and building scalable operational frameworks across the organization.
Led marketing and sales strategy for Jharkhand's No. 1 news channel. Drove revenue growth through advertising sales, brand partnerships, and audience engagement campaigns across the state.
Managed regional sales operations, distributor network development, and market penetration strategies. Achieved consistent sales targets and expanded the brand's retail footprint across the assigned territory.
Managed key client accounts and drove advertising revenue. Built and maintained relationships with agencies and direct clients, delivering customized media solutions and exceeding quarterly revenue targets.
Founded and operated an independent business venture, handling end-to-end operations from strategy and business development to client acquisition and service delivery.
Led client acquisition efforts for India's largest B2B marketplace. Onboarded new business clients, managed sales pipelines, and consistently exceeded monthly acquisition targets through persuasive consultative selling.
Managed a team of sales executives, drove local business listings and premium subscriptions. Delivered on aggressive sales targets while maintaining high client satisfaction and retention rates.
Developed advanced expertise in strategic management, organizational leadership, financial analysis, and global business operations. Gained international perspective on cross-cultural team management and market expansion strategies.
Interested in collaboration, consulting, or speaking engagements? I'd love to hear from you.